Ace the CPIM Exam 2025 – Turbocharge Your Supply Chain Smarts!

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Question: 1 / 940

Which aspect of quality is associated with a product's resistance to wear and tear?

Maintainability

Durability

The correct answer is durability. Durability refers to a product's ability to withstand wear, pressure, or damage, and indicates how well it can endure the rigors of time and usage without failing. A durable product is designed to have a longer life span, making it less susceptible to degradation over time from normal use.

Considering the other options, maintainability relates to how easily a product can be repaired or maintained, which doesn’t directly pertain to its resistance to wear. Reliability focuses on a product's ability to perform consistently over time without failure, meaning it functions correctly when needed, but does not specifically address wear and tear. User-based quality refers to customer perceptions of quality based on their experiences and needs, which is subjective and not directly linked to the material characteristics of the product itself.

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Reliability

User-based quality

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