Ace the CPIM Exam 2025 – Turbocharge Your Supply Chain Smarts!

The correct choice is operational metrics, as these measures are specifically designed to provide insight into the day-to-day effectiveness and efficiency of processes within an organization. Metrics such as cycle time and utilization fall under this category, focusing on how resources are used on a daily basis to achieve operational goals.

Operational metrics are critical for identifying areas for improvement and ensuring that short-term objectives align with overall efficiency in manufacturing and service delivery. They help managers oversee performance in real-time, allowing for quick adjustments to maintain or enhance productivity.

In contrast, tactical metrics typically focus on how resources are allocated to achieve intermediate goals and may not delve into the day-to-day workflow. Strategic metrics deal with long-term organizational goals and overall performance, while sustainability metrics assess the environmental and social aspects of business practices. Hence, they do not focus specifically on daily operational activities like cycle time and utilization do.